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1. Introduction

At Midoman ("the Company"), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our platform, you consent to the practices outlined in this policy.

2. Information We Collect

2.1. Personal Information:
We collect personal data you provide when creating an account or using our services, including:

  • Full name
  • Email address
  • Phone number
  • Residential address
  • Government-issued identification documents (e.g., passport, national ID).

2.2. Transaction Information:
Details about transactions made on our platform, including:

  • Transaction amount and currency
  • Transaction dates
  • Payment methods and associated details

2.3. Technical Information:
To improve your experience and enhance security, we collect:

  • IP address
  • Browser type and version
  • Device details (e.g., operating system)
  • Cookies and usage logs

2.4. Business Information (for corporate users):
For businesses, we collect:

  • Registered business name
  • Tax Identification Number (TIN)
  • Proof of business address
  • Information on directors and authorized representatives

3. How We Use Your Information

Your data is used to:

  • Verify your identity and ensure compliance with KYC/AML requirements.
  • Process and facilitate escrow transactions.
  • Enhance and personalize your experience on our platform.
  • Prevent fraudulent or unauthorized activities.
  • Communicate updates, security alerts, and service notifications.

4. Data Sharing

4.1. Third-Party Service Providers:
We may share your data with trusted third parties who assist in delivering our services, such as:

  • Payment processors
  • Identity verification providers
  • IT and analytics service providers

4.2. Legal Compliance:
We may disclose your information to comply with legal obligations or regulatory requests, including to the Nigerian Financial Intelligence Unit (NFIU) and other relevant authorities.

4.3. Business Transactions:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business.

5. Data Security

Midoman implements advanced security measures to protect your information, including:

  • Encryption during data transmission and storage.
  • Secure servers and firewalls.
  • Regular security assessments and audits.

While we strive to secure your data, no system is entirely foolproof. Users are responsible for keeping their account credentials secure.

6. Your Rights

As a user of Midoman, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request account deletion, subject to legal and regulatory requirements.
  • Data Portability: Request a copy of your personal information.

To exercise your rights, contact us at support@midoman.com.

7. Retention of Data

We retain your personal information for as long as necessary to:

  • Provide our services.
  • Comply with legal, tax, or regulatory obligations.
  • Resolve disputes and enforce agreements.

Data that is no longer required will be securely deleted.

8. Cookies

We use cookies to enhance your browsing experience. Cookies help us understand how users interact with our platform, remember preferences, and deliver tailored content. You can manage or disable cookies via your browser settings.

9. Children’s Privacy

Midoman is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected such data, it will be deleted immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Updates will be communicated via email or platform notifications. The updated policy will take effect upon posting.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us: